Frequently Asked Questions

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What is StockHero?
StockHero is an automated stock trading platform that allows users to configure trading strategies into customizable 'bots' through a user-friendly interface. These bots automatically execute trades on the user's behalf based on the entry and exit conditions defined by the user. Check out this article on more details on What Exactly Is StockHero?
Do I need to deposit funds into StockHero?
No, you don’t need to. StockHero is a pure Software-as-a-Service (SaaS) stock trading bot solution that executes trades by connecting to your brokerage account. All funds remain securely held by the respective brokerages where your accounts are maintained.
Do I need to learn how to code in order to use StockHero?
StockHero eliminates the need to learn complex programming, making it easy for anyone to get started with automated algorithmic trading. Our intuitive user interface is designed with beginners in mind, with all components logically organized for a smooth experience. In fact, you can set up an automated stock trading bot in just one minute!
Can I use StockHero as a signal provider and not to execute trades?
Absolutely! Many users rely on StockHero to notify them of the optimal times to enter or exit a position. Simply set up your bot to trade on our Paper Exchange, and it will alert you whenever a trade signal is generated. Notifications can be received via email, in-app alerts, or SMS (available to Professional plan users). Read here for more details.
I need more personalized support during onboarding. Does StockHero offer premium support to help me start?
Yes, StockHero offers a White Glove Service exclusively to Premium and Professional subscribers. This service provides personalized assistance in configuring a stock trading bot tailored to your specific goals and risk profile. For new subscribers, please email us at [email protected] to access our White Glove Service.
Which plan do I need if I want to rent a bot from the Bots Marketplace?
You will need to subscribe to our Premium or Professional plan.
If I rent a bot from the Strategy Marketplace, can I configure which stock for it to trade on?
Yes, you can. One of the key benefits of renting a bot from the Marketplace is that its settings are pre-configured by experienced traders, saving you countless hours of trial and error in fine-tuning a strategy that works.
Typically, how much capital is needed to run a bot?
The amount you trade is entirely up to you — there’s no minimum capital requirement. You can start with as little as a hundred dollars or any amount you're comfortable with, depending on your risk tolerance and trading goals. StockHero is not an investment product; it's a Software-as-a-Service platform that provides user-friendly automated stock trading bots for traders.
Do I need a server or hosting (like VPS) to run StockHero?
No, you don’t need a server or hosting subscription to use StockHero. As a cloud-based Software-as-a-Service (SaaS) platform, StockHero handles all the heavy lifting for you. Running an automated trading system typically requires significant resources, but StockHero eliminates the cost and complexity by providing a hassle-free, fully managed solution.
Can I trade shorts with StockHero?
Yes, you can. Simply connect StockHero to a brokerage account that supports short selling. Then, in the bot’s settings, select the 'Short' strategy option to enable it.
Can I trade margin with StockHero?
Yes, you can. Just connect a brokerage account in StockHero that is marked with the '(Margin)' tag.
Is there a certain trading period that your bots can only trade?
No, the bots monitor the markets continuously during trading hours and automatically execute trades whenever a trading opportunity arises.
Can a non-U.S. citizen use StockHero?
Yes, we do not impose any country restrictions, as long as you have a trading account with one of our supported brokerages.
I am based in Europe. Can I still use StockHero?
Yes, definitely. As long as you are using a broker from StockHero's list of supported brokers, you can fully automate your trades. If your broker is not supported, you can still use StockHero as a signal provider.
I am new to algorithmic trading and have no idea what to configure. Do you offer a marketplace where I can use proven strategies?
Yes, StockHero features a Strategy Marketplace that offers a variety of strategies, allowing users to quickly get started. Simply choose a strategy from the marketplace and set it up to trade your preferred stocks — it's that easy! Be sure to check out our latest award-winning Sigma Series strategy as well. For more details, Click here.
What makes StockHero different from the rest?
StockHero is designed to be user-friendly, catering to both novice and experienced traders. Since early 2021, our robust technology has powered real traders, executing over a million trades. We are committed to continuous research and development, delivering cutting-edge technologies and features to enhance the user experience. Additionally, our system is ISO 27001 compliant, ensuring top-tier cybersecurity standards for our users. To learn more, read How To Choose A Stock Trading Bot
Do I have to pay for each trade signal that is generated?
No, we do not charge for each trade signal. StockHero's pricing is straightforward and transparent – just a flat monthly fee.
Do you offer a backtesting feature?
Yes, StockHero offers a powerful backtesting engine that delivers results for your configured strategies in just seconds. Our backtesting feature is completely free to use, allowing users to generate as many backtests as needed.
Does StockHero integrate with Tradingview?
Yes, StockHero provides an intuitive way to integrate trading signals from Tradingview. Users can easily set up buy and sell Tradingview signals for stocks.
Can I set up each stock trading bot to use only a fraction of my entire capital in my brokerage account? I don't want the bot to use up my entire capital
Yes, you can allocate a specific percentage of your capital to a bot, and each bot will not exceed the amount you’ve allocated.
As a Premium user, do I have to configure the bot myself, or can I simply rent one of the bots set up by more experienced users from the Marketplace?
Yes, you have the option to either configure a new bot with your own strategy or rent a pre-configured strategy from our Strategy Marketplace.
I have a bot that generates good returns. Can I submit it to the Bots Marketplace? Will I earn rental revenue from it?
Yes, you can submit your bot to our Marketplace if it meets the listing criteria. Once approved, you can start earning additional income each time a user rents your bot. Please refer to our User Guide for more details on leasing your bots.
I'm interested in renting a strategy from your Marketplace, but how can I be sure that the strategies listed there do not contain any malicious code that can potentially withdraw my funds?
First and foremost, our Strategy Marketplace operates within a closed ecosystem, and we do not accept third-party scripts for listing. All strategies available are created using StockHero’s internal algorithmic platform, which follows strict security protocols. For instance, when a user configures a bot using StockHero's Advanced Bot type and it performs well over several months while meeting our listing criteria, they can submit it for inclusion in the Marketplace. This ensures there is no risk of malicious code or external security threats, as we never allow third-party bot scripts to be uploaded to our system.
Do I need to launch or log in to the StockHero app every day to run the bot?
No, you don’t have to. StockHero is a cloud-based service, meaning all the software and infrastructure are hosted on our servers. You simply need to configure the bot’s settings or deploy one of our existing Marketplace strategies to get started. Once a bot is running, it will continuously and automatically monitor the market, allowing you to enjoy a more convenient lifestyle without the need for daily intervention.
Which brokers are supported by StockHero?
For the most up-to-date list of supported brokers, please refer to our User Guide.
Can I trade ETFs and Futures?
Yes, definitely.