Frequently Asked Questions

What is StockHero?

StockHero is an automated stock trading software that offers users the ability to configure trading logic into "bots" via a user-friendly interface. StockHero will trade on the user's behalf automatically based on the entry and exit conditions setup by the user.

Do I need to deposit funds into StockHero?

No, you do not need to. StockHero is a pure Software-as-a-Service trading bot solution that executes trades via a connection to your brokerage. All funds are held safely by the respective brokerages that you have accounts with.

Do I need to learn how to code in order to use StockHero?

StockHero removes the laborious task of learning programming in order for you to embark into the world of automated algorithmic trading. Our user interface is designed for the newly initiated and all components are laid out logically. In fact, a user can quickly setup an automated trading bot in a minute!

I am new to algorithmic trading and have no idea what to configure. Do you offer a marketplace where I can use proven strategies?

Yes, StockHero has a Bots Marketplace that offers several bots for our users to quickly get started. Just select a bot from the marketplace and setup the bot to trade on your favorite stock. That is it!

What makes StockHero different from the rest?

StockHero is designed to be extremely easy to use for new to advanced traders. Our technology has served real traders since early 2021 and is very robust. In addition, the founder behind StockHero possesses at least twenty years of trading and investment experience, and is a licensed fund manager himself.

Can I use StockHero as a signal provider and not to execute trades?

Absolutely! Many users are using StockHero to inform them when is the best time to enter or exit a position. All you need to do is to setup the bot to trade on our Paper Exchange. The bot will inform you whenever a trade signal is generated.

Does StockHero take a profit from our trade?

No. We believe that users deserve to keep all the profits made as the assets belong to them. More importantly, they bear all the risks. StockHero only charges a fixed monthly fee for being a software solution provider.

Do you offer backtesting feature?

Yes, StockHero offers a very powerful backtesting engine that generates results on your configured strategies within seconds. There is no cost to use our backtesting feature and our users can generate backtests as many times as needed.

Does StockHero integrate with TradingView?

Yes, StockHero offers a very intuitive way to integrate trading signals generated from TradingView. A user can setup a signal to buy a stock and another for selling.

I need a more personalised support throughout the onboarding process. Does StockHero offer a more premium support to help me get started?

Yes, StockHero offers our passion-backed customer support called the White Glove Service. Our White Glove Service offers Premium and Professional subscribers access to our handholding process. We understand that sometimes a new user does not know what or how to configure a bot. Through our White Glove Service, we will engage with the subscriber to understand more about his/her trading objective and risk profile before creating a bot for him/her. For new subscribers, please email us at [email protected] to engage our White Glove Service.

Which plan do I need if I want to rent a bot from the Bots Marketplace?

You will need to subscribe to our Premium or Professional plan.

If I rent a bot from the Marketplace, can I configure which stock for it to trade on?

Yes, you can. The beauty of renting a bot from the Marketplace is that the bot's settings are configured by experienced traders saving you endless hours of trial-and-error on what settings work best for the bot's intended strategy.

Typically, how much is needed to run a bot?

The amount depends on you. We do not dictate how much capital is needed. You can go from as small as a hundred dollars to whatever capital you are willing to trade with. It depends on your risk profile and investment or trading objectives. StockHero is not an investment product. We are a Software-as-a-Service platform that provides easy to use automated stock trading bots for traders.

Are trades automated through TradeStation?

StockHero integrates fully with TradeStation to automate your trades. So, if you have an account with TradeStation, just link up StockHero with your TradeStation account. After linking, StockHero can automate the trades for you via your TradeStation brokerage account. Linking StockHero to your TradeStation account is a very easy process that usually lasts no more than few minutes.